Spa Basic

Booking your spa service – We recommend advanced reservations to secure your preferred date and time. We are open for reservation daily between 9am to 9pm.

Selecting Spa Treatment – Our Spa receptionists will assists you in selecting the ultimate treatments to suit your needs and requirements. There are no limits to how many treatment you may enjoy.

Health and wellbeing – Upon arrival, we kindly request you to complete a wellbeing assessment. If you have any health related concerns or requests, or if you are pregnant, have any allergies and disabilities, please notify our spa receptionist for a safe and comfortable spa visit.

When to Arrive – We recommend that you arrive 15 minutes prior to your treatment. If you are delayed or late, please note that your treatment time will be limited as a courtesy to our next guest.

What to wear – Dress as comfortable as you like. Most treatment are enjoyed without clothing. Your privacy is very important to us! We will always discreetly drape you and also provide disposable underwear, sarongs and slippers for your convenience.

Valuables – We recommend that you leave all personal valuables in the safety of your hotel room, as we do not assume any liability for personal items

Spa Etiquette – As the Spa is a space of calm and peace we ask you kindly speak softly and turn off your mobile phone.

Cancellation - The treatments you select are reserved especially for you. If you need to cancel your appointment, please provide 4 hour notice to avoid incurring the full treatment fee.

Payments – You may charge spa services to the hotel by major credit card, cash or simply by room charge.

For Advance Spa Bookings or Inquiries please contact us at spa@balimandira.com.