Guest Testimonials

What our Guest said

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Delighted to have returned to the Mandira for 3rd time with my 82 year old Mother. Loved the new Azzure Restaurant for Breakfast & Dinner, food was 5 Star! Mrs Maxwell was delighted to have been invited to celebrate Bali Mandira's 35th Bday, She first stayed there approx 20 years ago with my father, and returned with friends on several holidays. Only downside was our request for late checkout not being available. I do understand that you have guests coming to checkin, so we will book our flights home earlier next time.

May 09, 2016 at 6:45 PM Margaret Maxwell

Happy 35th anniversary Bali Mandira! Everything was wonderful as always! All the staff are great! The restaurants and the bar staff are amazing. We love talking to Sujana, Adi and Padmi and all the others. Also the front reception and security people are wonderful. Jeffrey is also so friendly. Thank you for another wonderful holiday. Oh, and the cleaning staff are also so helpful and friendly. The gardening staff too! They always say hello! This really is the best hotel! Terima Kasih! Carol and Jim Nunn xxx”

April 17, 2016 at 5:36 AMJames Stephen Nunn

We had a fabulous time, made even more special as it was my birthday and I received flowers, a cake and lots of birthday wishes. I really hope to visit again. I would definitely recommend this hotel. Everyone we came across was smiling and friendly.

February 10, 2015 at 5:06 AM Mrs. Lorraine Bruce

We had a relaxing holiday , we felt welcomed from the day we arrived until the day we left. As we had a late flight, thankyou for allowing us to leave our luggage in a safe and secure area until we were ready to be transferred to airport. All staff we helpful and caring with big smiles on their faces, which made our stay more enjoyable. All your staff should receive an appreciation thankyou from us.

January 31, 2015 at 1:23 AM Mr. John Pieri

We were very impressed with the new staff uniforms - they looked great. We enjoyed the pop-up cocktail parties because it gave us a chance to interact with the staff on a different level and get a different perspective on how the resort operates. It was also good to speak to faces we have recognized over the years. Both my wife and I enjoy a glass of wine and it would be great if there was a selection of wines by the glass at the Barong Bar i.e. chardonnay, shiraz, pinot noir. Nothing extravagant, but a couple of Australian options. As it is, we have to go out and buy it by the bottle from the Wine Shop just past Bintang Market.

June 17, 2015 at 1:10 AM Roger Newell Jeans

The staff are so friendly confident and hands on, and speak very highly of the management team. This is reflected in all areas of service, the staff cannot do enough for you. Our stay from check in to departure was efficient friendly and professional. The team at Bali Mandira should be very proud of what they achieved and are achieving with all of the new amenities and services. It really one big happy family. I look forward to seeing the finished product of the Parosole and our return next year

June 16, 2015 at 11:36 PM Amanda Jane Winter

We have always stayed at the Mandira and will continue the service is beyond reproach meals are excellent and the staff are wonderful always friendly helpful and warm we are treated like it is our second home greeted and treated like family I cannot recommend it enough thank you again for a unforgettable stay and we will see you again soon

November 12, 2015 at 4:50 AM Julie Anne Gates!

Great place to stay. very relaxing! the staff are extremely friendly and the service is excellent with nothing too much trouble. we stayed in a pool villa which was spacious and clean and comfortable and very private. the main pool is superb with a "sandy beach" at one end and the in pool bar does some wonderful and reasonably priced cocktails.

May17, 2016 at 5:36 AM Brian A

We will be back again and again. Your hotel just gets better and better each year. Special thanks to Pastika, Putra and Wijaya who were forever smiling and helpful in the Azul Restaurant at breakfast and dinner, Arik who looked after our room most days and the lovely Keduk who remembered us from last year and does a fabulous job looking after everyone in the pool

May 09, 2016 at 6:45 PM Margaret Maxwell

We have a large family group and everyone had a good time. The pool in fantastic, beach access good and room to sit under the sun in solitude. The new beach club looks like it will be worth the wait- next visit for that experience

November 13, 2015 at 1:04 AMPaige Liane Larsen

Always enjoy staying at the Mandira. Wifi is integral for me as I travel to continue to do my work whilst away. Sometimes it was a bit inclement. Our room struggled to pick it up. Staff throughout the resort were amazing, so friendly and that's what makes them human and not just a staff member. Over the years we have got to know the staff and what their lives are about and thats truly special. A smile and a warm welcome goes a long way. You have a great team there who will do whatever to make our experience enjoyable and memorable. Love Everything about Azul. If their was a way to attract staff at rooftop pool like a button to order a drink. If their was a couple of salad options on the poolbar menu that would be great. Some days you just need a salad. Love the club lounge. This time the food option was great. Gardens are just beautiful. Thank you. Colin Sparks

April 17, 2016 at 4:14 AM Colin Sparks

My family and I loved our time here. Every one of your staff we encountered was lovely and helpful. The pool is amazing and the slides are a hit with the kids. We upgraded our breakfast to Azul after we were sent there one day as the usual restaurant was full. We liked the little extra touches you have there such as the fresh juices, the little tasting bowls and the bbq. The only constructive feedback i can offer were in our room really and they are only personal things, our beds were a bit soft and saggy for us, we would have liked a balcony (especially for drying wet clothes) and we weren't fans of the raised timber part of the room. Apart from that it was clean and functional. Also, my wife and I did the cooking class which was great. We were also very impressed with the authentic Balinese food in your restaurant.

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