Terms and Condition

Nyepi Religious Day Please be informed that Bali island celebrates Nyepi (Silent) Day on 17 March 2018.
The Nyepi (Silent) Day is a day of absolute silence throughout the island.
No outdoor activities are allowed including check in and check out.

1) Rates
  • Special internet rates are only valid if you book through balimandira.com
  • Rates are in US Dollar. Taxes are not included in the prices
  • The prices indicated are per room, for the number of people and the date(s) selected previously, unless otherwise specified
  • Additional services (additional person, airport transfer, extra bed, etc) are optional, unless specifically selected as part of this booking.
  • Room Rates are inclusive of in-room wireless internet access and daily breakfast for 2 adults. Unless otherwise specified (packages).
  • Special group rates are available, please contact sales@balimandira.com
  • Please note that group rate are indicated for a reservation of minimum of 8 rooms per period
  • Rates may change without prior notice
2) Additional Charges
  • Extra bed will be charged for the 3rd person. Please note that maximum of extra bed is one in each room. Only the superior room category can accommodate extra bed.
  • Extra Adult price per room : USD 80 / adult. Price inclusive of extra bed, breakfast and exclusive of taxes.
  • Extra Children price per room : USD 40 / child. Price inclusive of breakfast, extra bed and exclusive of taxes. Children are from the age of 2 to 12 years old.
  • Airport transfer on sharing basis : USD 15 / person / way
  • One way Airport transfer is included for all internet booking through balimandira.com
  • Return airport transfers is free of charge for a minimum of 3 nights stay
In accordance to Indonesian government regulations, payments in foreign currency will be charged in Indonesian Rupiah (IDR) at the prevailing exchange rate at the time of the transaction
3) Reservation
  • Online reservation is recommended. It is the fastest & safest way for the following reasons:
    • It gives you instant confirmation
    • The booking engine uses Secure Socket Layer (SSL) technology to encrypt all information. Click to Book
  • All reservation inquiry will be replied within 2 working days
4) Amend of Reservation
  • Reservation can be changed with prior notice
  • Confirmation of changed reservation is subject to room availability
5) Guarantee
  • A refundable deposit of 1 night will be charged to the credit card provided at time of booking. Rooms are held until hotel check-out time the day following arrival. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel.
  • Credit card used to make a reservation should be valid for the entire stay. Please present the credit card used to make this reservation upon check-in at the hotel. Please note: If you are booking on behalf of someone else, Bali Mandira Beach Resort & Spa will contact you to arrange a third party billing.
  • Accepted credit cards : Visa, Master Card, Amex, JCB, Diners Club. We will confidentially use the information for further processing.
  • Deposit could be also transferred to Bali Mandira Beach Resort & Spa At Legian with copy of payment document to be emailed or faxed to our office at +62-361-752377
6) · Check-in and Check-out
  • check-in time is 14:00
  • Check-out is at 12:00 noon
  • Early check-in depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room in advance.
  • Check-out up to 18:00 hrs, we will charge 75% from the room rate and check out after 18:00 hrs is considered as one night stay. However, the room is subject to availability.
7) Cancelation & No-show
  • In low season, no cancellation charge applies up to 7 days prior to arrival. Beyond that time, the first night will be charged.
  • In high season ( June 2018 - Oct 15, 2018), no cancellation charge applies up to 14 days prior to arrival. Beyond that time, the first night will be charged.
  • In peak season ( Dec 27, 2018 - Jan 5, 2019 ), full prepayment is required upon booking and is not refundable.
  • If you do not arrive at the accommodation on the date on which you booked to arrive (no show), the first night will be charged
  • For any cancellation made before resort cancellation policy, resort will refund your deposit. If deposit charged to credit card, refund will be made in the form of a credit entry to your card account only. Refund will take approximately 14 working days. Please note that All refunds are subject to administration fee of 3.5% of the amount to be refunded.
    The cancellation term is based on our standard cancellation, it may change base on the rates & promotion are you choose at the time of the reservation
8) Children Policy
  • Children age is from 2 – 11 year old.
  • Maximum number of children sharing room with parents is one
  • Baby cots are available at no cost. Please notify our reservation dept in advance.
  • Babysitting service is available at additional cost. Please notify our reservation department in advance
9) Hotel's Activities & Facilities

Some of Hotel's facilities and activities are free of charge (Scuba diving and surfing lessons at the hotel main pool, salsa and Balinese dancing lessons) and some of them chargeable. Please double check or contact us to avoid miss perception.

10) Damage to hotel property

Hotel will charge the guest for the cost of rectifying or replacing the damage which has been caused by the deliberate, negligent acts of guest to the hotel's property