Terms & Conditions

Special internet rates are only valid if you book through balimandira.com
Rates are in IDR.

Taxes are not included in the prices.

The prices indicated are per room, for the number of people and the date(s) selected previously, unless otherwise specified

Additional services
(additional person, airport transfer, extra bed, etc) are optional, unless specifically selected as part of this booking.
Room Rates are inclusive of in-room wireless internet access and daily breakfast for 2 adults. Unless otherwise specified (packages).

Special group rates are available, please contact sales@balimandira.com
Please note that group rate are indicated for a reservation of minimum of 8 rooms per period Rates may change without prior notice

Mandira Direct rates and offers are only available when booked online at balimandira.com

We reserve the right to cancel, modify, change the Mandira Direct program at any time

Bookings that have been make prior to any cancel, modify or change will not be affected.

The membership benefit only valid when book trough balimandira.com, book via other source will not valid

Extra bed will be charged for the 3rd person. Please note that maximum of extra bed is one in each room.
Only the Private Courtyard Club and Mandira Club Suite category cannot accommodate extra bed.

Extra Adult price per room : USD 80 / adult. Price inclusive of extra bed, breakfast and exclusive of taxes.
Extra Children price per room : USD 40 / child. Price inclusive of breakfast, extra bed and exclusive of taxes. Children are from the age of 2 to 12 years old.
Airport transfer : USD 20 / car/ way maximum 4 people/ car
One way Airport transfer is included for all internet booking through balimandira.com
Return airport transfers is free of charge for a minimum of 3 nights stay

Note: In accordance to Indonesian government regulations, payments in foreign currency will be charged in Indonesian Rupiah (IDR) at the prevailing exchange rate at the time of the transaction

Online reservation is recommended. It is the fastest & safest way for the following reasons:

• It gives you instant confirmation
• The booking engine uses Secure Socket Layer (SSL) technology to encrypt all information.
• All reservation inquiry will be replied within 2 working days

Amend of Reservation

Reservation can be changed with prior notice
Confirmation of changed reservation is subject to room availability

A refundable deposit of 1 night will be charged to the credit card provided at time of booking. Rooms are held until hotel check-out time the day following arrival. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel.
Credit card used to make a reservation should be valid for the entire stay. Please present the credit card used to make this reservation upon check-in at the hotel. Please note: If you are booking on behalf of someone else, Bali Mandira Beach Resort & Spa will contact you to arrange a third party billing.
Accepted credit cards : Visa, Master Card, Amex, JCB, Diners Club. We will confidentially use the information for further processing.
Deposit could be also transferred to Bali Mandira Beach Resort & Spa At Legian with copy of payment document to be emailed or faxed to our office at +62-361-752377

Check-in time is 15:00
Check-out is at 12:00 noon

Early check-in depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room in advance.

Check-out up to 18:00 hrs, we will charge 75% from the room rate and check out after 18:00 hrs is considered as one night stay. However, the room is subject to availability.

The cancellation policy is based on the rates & promotion you choose at the time of the reservation and in the confirmation letter.

if you are not arriving at the resort on the booked arrival date and also did not cancel the reservation (No Show), the cancellation policy will apply.

For any cancellation made before rates & promotion’s cancellation policy, the resort will refund your deposit. If deposit charged to credit card, refund will be made in the form of a credit entry to your card account only. Refund process will take approximately 14 working days. Please note that All refunds are subject to administration fee of 3.5% of the amount to be refunded.

Children age is from 2 – 12 year old.
Maximum number of children sharing room with parents are two in Superior and Mandira Club Suite; and one child in Deluxe Cottage, Deluxe Club Cottage, Junior Club Suite and Pool Club Villa
Baby cots are available at no cost.

Please notify our reservation dept in advance.
Babysitting service is available at additional cost. Please notify our reservation department in advance

Some of Hotel’s facilities and activities are free of charge ( Scuba diving and surfing lessons at the hotel main pool, Table Tennis ) and some of them chargeable. Please double check or contact us to avoid miss perception.

Hotel will charge the guest for the cost of rectifying or replacing the damage which has been caused by the deliberate, negligent acts of guest to the hotel’s property